FAQ

Ordering Terms and Conditions
Items purchased through the website are in stock and do not require a waiting period. We may in our discretion hold an order
to verify a payment. Orders are typically packaged and shipped within 3 days or receipt of a payment. We reserve the right to
refund a payment or cancel an order. We reserve the right to update or make changes to these terms and conditions.
Warranty
All of our products are covered by a one year conditional warranty for any defects in parts or craftsmanship. Cosmetic wear,
negligent use and accidental damage are not covered by this warranty. Dismantling, modification to any system or parts voids the
warranty. Shipping expenses for warranty work are covered by and the responsibility of the purchasing party.
Refund Policy
It is our goal to offer 100% satisfaction..For all domestic/US orders,our products have an unconditional 7 day return policy. If
you are not satisfied with your purchase, please contact us for a no questions asked refund less shipping and handling fees.
Shipping and handling fees are not refundable. Return shipping is covered by and the responsibility of the purchasing party.
Insurance is recommended. The purchasing party/Buyer is  responsible for adequate packaging to prevent damage during
a return and to initiate a claim with the carrier of their choice in the event the unit or product being return is damaged in transit
and can no longer be repaired or restocked.

For items that arrive damaged or defective, we will offer an exchange first.

International orders outside of the continental US are on a final sale basis. Returns are not accepted. We may in our discretion
offer a replacement or refund. Shipping costs for a replacement are the responsibility of the purchasing party.

We have been in business since 2011 and will always work with our customers. We are part of the flight simulator community
and members of various forums.
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